Legal

Terms of Use

Payd — operated by Parrot Systems Ltd

These Terms of Use ("Terms") govern access to and use of getpayd.co.in and the Payd platform (the "Service"), operated by Parrot Systems Ltd ("Payd", "we", "us", "our"), a company registered in the United Kingdom.

By creating an account or using the Service, you agree to these Terms.

1What Payd is

Payd is a SaaS invoicing and payment intelligence tool for freelancers and agencies (primarily based in India) who bill clients based in the UK in GBP. Payd allows a freelancer to create invoices and generate a payment link that the freelancer's UK client can use to pay via Stripe Pay by Bank (UK Open Banking).

2What Payd is not

Payd is not a payment processor, bank, financial institution, money transmitter, payment institution, or Electronic Money Institution. Payd does not hold, custody, or have control over client funds at any point in the payment flow.

Payment processing is carried out by Stripe, a regulated payment service provider. Payment ultimately settles into the freelancer's own pre-existing GBP virtual account held independently with a third-party provider such as Skydo or Xflow. Payd has no involvement in, and no control over, the conversion of GBP to INR or onward settlement to the freelancer's Indian bank account - this is carried out entirely by the freelancer's chosen third-party provider, under that provider's own terms.

Payd does not provide tax, legal, accounting, foreign exchange, or regulatory compliance advice. Freelancers are responsible for their own compliance obligations, including FEMA, FIRA/FIRC documentation, and Indian tax reporting.

3Eligibility and accounts

• You must be at least 18 years old to use the Service.
• You are responsible for the accuracy of information you provide, including invoice details and your GBP virtual account sort code and account number.
• You must hold your own account with a third-party GBP virtual account provider (such as Skydo or Xflow) before you can complete onboarding. Payd requires this account's sort code and account number to be confirmed before account setup is complete - this is a mandatory step, not optional.
• You are responsible for maintaining the confidentiality of your account login and for all activity under your account.
• Account access is via one-time passcode (OTP) sent to your registered email address.

4Regulatory position

Payd does not hold, custody, or have control over client funds at any point in the payment flow. Payment is processed by Stripe, an FCA-authorised payment service provider, and settles directly into the freelancer's own independently-held GBP virtual account with a third-party provider such as Skydo or Xflow.

Payd's position is that it does not itself provide a regulated payment service under the Payment Services Regulations 2017, on the basis that Stripe is the entity initiating and executing the payment transaction under its own regulatory authorisation, and Payd's role is limited to invoicing software that integrates Stripe's payment infrastructure. This position has not yet been confirmed by a solicitor specialising in UK payment services regulation and should not be treated as settled. In particular, whether Payd's role in presenting and routing the Stripe Pay by Bank flow could itself constitute the provision of a payment initiation service - which would require separate FCA authorisation or registration - depends on facts not yet reviewed by counsel, including the precise division of responsibility between Payd's interface and Stripe's regulated infrastructure. No public-facing claim of regulatory exemption should be published until this is confirmed.

5Subscription and billing

• Payd is offered on a subscription basis, billed in GBP via Stripe.
• Current pricing tiers and any free trial period are as displayed on the website at the time of signup.
• Early access pricing, where offered, is honoured for the duration of continuous subscription and will not be increased for that account while the subscription remains active without a gap.
• Subscriptions renew automatically until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period.
• Failed payments are subject to Stripe's standard retry process. Continued failure may result in suspension of your account.

6Invoicing and payment links

• Invoices created through Payd are generated by you, the freelancer, and sent to your client at your direction.
• Payd is not a party to the underlying commercial agreement between you and your client. Disputes over goods, services, or invoice amounts are between you and your client.
• Payment reminders (Day 7, 14, 21) are sent automatically on unpaid invoices unless you mark the invoice as paid or cancel it.
• Once a payment is confirmed via Stripe webhook, Payd updates the invoice status and notifies you via Telegram. Payd has no visibility or control over funds after they leave Stripe and land in your third-party GBP account.

7Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, including fraud or money laundering
• Create invoices for fictitious goods, services, or clients
• Attempt to circumvent, disable, or interfere with the Service's security features
• Use the Service to process funds on behalf of a third party in a manner that would require Payd or you to hold a payment institution licence

We reserve the right to suspend or terminate accounts that breach this section.

8Disclaimers and limitation of liability

• The Service is provided "as is". We do not guarantee uninterrupted or error-free operation.
• Payd is not liable for delays, failures, or losses arising from third-party services we rely on, including Stripe, SendGrid, Telegram, Skydo, or Xflow.
• Payd is not liable for FX rate movements, conversion timing, or settlement delays once funds leave Stripe - these are entirely within the third-party provider's control.
• To the maximum extent permitted by law, our total liability to you for any claim arising from use of the Service is limited to the subscription fees paid by you in the 12 months preceding the claim.
• Nothing in these Terms excludes liability that cannot be excluded under UK law, including liability for fraud or death or personal injury caused by negligence.

9Termination

We may suspend or terminate your account for breach of these Terms, suspected fraud, or as required by law. You may close your account at any time by contacting hello@getpayd.co.in.

10Changes to these Terms

We may update these Terms from time to time. Material changes will be notified to active users by email before taking effect.

11Governing law

These Terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

12Contact

Parrot Systems Ltd

Email: hello@getpayd.co.in

Registered address - Office 18220, 182-184 High Street North, East Ham, London E6 2JA

Companies house No. 15882100